Complete Housing & Tenancy Management
Be more efficient across your housing and tenancy management with a suite of feature-rich, integrated solutions designed for Social Housing.
Protect Income, Sustain Tenancies
Sustain tenancies more effectively, identify fraud and reduce rent arrears. Create transparent Service Charges and streamline processes around your mutual exchange.
Optimise Customer Services
Enable effective mobile working for your teams Fully digitise your processes, freeing up your time from paperwork and manual tasks so you can deliver outstanding services for your customers.
Are you looking for a suite of solutions that meet all your housing and tenancy management needs?
We understand that as a social housing provider, you want to effectively manage your housing and tenancies, provide best-in-class services for your customer whilst driving maximum productivity and operational efficiencies. However, are you still struggling to achieve your goals because of an outdated and disconnected range of solutions? Conflicting information presented by your various systems can cause unnecessary frustrations.
MRI’s Housing and Tenancy Management solution set provides the foundation for all your business-critical processes and regulatory requirements. Our client-centric solutions can present you with one version of the truth and provide the necessary tools for all your housing needs, so you can make data-driven and resident-focused decisions.
Bringing together everything you need for effective housing and tenancy management
Create better resident experiences
Enhance your resident’s experiences by having all customer information in one place and striving to resolve issues first time. Enable resident autonomy with self-service tools reducing resident queries, calls and complaints.
Optimise your investment
Reduce costs associated with tenancies, improve administration processes and keep data secure. Provide tools that use intelligent reporting to help enhance budgets and minimise overall spend.
Empower your team
Digitise processes, simplify workflows and focus on improving productivity. With solutions that give your team enhanced visibility and communication they can focus on building better resident experiences.
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Housing Enterprise
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Income Analytics
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Tenancy Analytics
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Housing Service Charges
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HomeSwapper
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Safer Communities
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Customer Central
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Housing Mobile
Housing Enterprise
Housing Enterprise
A comprehensive and feature-rich solution sits at the heart of social housing management and provides the foundation for all your business-critical processes and regulatory requirements.
Income Analytics
Income Analytics
A solution powered by machine learning for predictive arrears analytics. Through proactive management of rent arrears, early intervention can be taken. Make it easier to sustain tenancies and drive income collection with this feature-rich solution that delivers value for money.
Tenancy Analytics
Tenancy Analytics
A solution that provides one single, simple-to-use view of the facts in a social housing-specific support profile, enabling your team to prioritise effectively and intervene early, and maintain sustainable tenancies.
Housing Service Charges
Housing Service Charges
A solution that is exclusively designed for social housing providers to meet the legislative requirements in achieving transparency with your billing, improving customer satisfaction and reassurance in your services.
HomeSwapper
HomeSwapper
The UK’s leading mutual exchange service dedicates to helping over 500,000 social housing tenants swap their homes.
Safer Communities
Safer Communities
A solution to report, monitor and track anti-social behaviour, domestic abuse and other tenancy breaches.
Customer Central
Customer Central
Built for the Social Housing sector, supporting housing organisations to facilitate exceptional customer service by providing a full 360–view of the customer and their properties.
Housing Mobile
Housing Mobile
Workforce mobilisation solutions to support your housing officers, engineers or field-based operatives. Enabling your team teams to complete field-based tasks in real-time and securely connect to the office without the need for any third-party software.
Key facts
850+
Social housing clients in the UK and Ireland
5.7M
housing homes managed on the platform
280+
Local Authorities clients in the UK
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Find out more about MRI’s range of technology solutions designed specifically for social housing providers.