tlc Real Estate Services Limited Recognises MRI Qube PM as the Strongest All-Round Solution for Block Management
London-based Block Management and Estate Agent company, tlc, has chosen to implement MRI Qube Property Management to support their growing Block Management portfolio.
tlc, founded in 1968 and voted the best Estate Agent in Kensington and Chelsea, has decided to implement MRI Qube PM to streamline their core block management processes. This will include leaseholder management, service charge management, facility management, compliance, and client accounting.
The team identified several areas for efficiency improvement in receipt matching, supplier payment, bank reconciliation, maintenance operations, and client reporting. This led tlc to survey the market to replace their current Block Management solution, a process in which they reviewed three other solutions.
tlc ultimately decided to move ahead with MRI Software as the strongest all-round solution to help their team scale and improve customer service through the rationalisation of their processes.
MRI Qube Property Management is the go-to solution of its kind in the UK Block Management market, with over 1.5 million units across the country currently being managed with the solution. In addition, more than 80 TPI clients are benefiting from the product’s time-saving cloud-based operations, enabling them to elevate leaseholder and resident experience.
Samantha Hossack, Director at tlc Real Estate Services Limited, said:
We chose MRI Qube PM because it offers the comprehensive functionality and flexibility we need to support our expanding block management operations. The platform’s robust features in leaseholder and service charge management, coupled with its advanced client accounting capabilities, will significantly enhance our efficiency and help us deliver an even better service to our clients. MRI Software’s reputation and the MRI Qube PM’s proven track record in the UK market gave us the confidence that this was the right choice for our business.
Malcolm Payton, Account Executive at MRI, said:
It has been a pleasure working with the tlc Real Estate Services Limited team during the pre-sales stages of this project. Their due diligence and attention to detail, ensuring all aspects of the solution meet their needs, has been incredibly thorough. With the exciting expansion plans for the business, I am confident that the MRI Qube PM product will help tlc Real Estate Services Limited manage this growth phase, and I look forward to our successful partnership for many years to come.