Save time &
resources
Manage all allocation types in one system for a streamlined workflow. Remove manual tasks by automating verification and approval processes. Assign actions to officers and trigger emails based on events.
Prioritise properties effectively
Automatically band and assign points to your applicants in accordance with allocation policies to ensure accurate matching and shortlisting.
Improve customer experiences
Our customer portal allows applicants to manage their applications online for greater transparency.
Are you struggling with allocating properties to those most in need?
As a front-line officer in social housing, your priority is helping people in need. Throughout the process of supporting applicants to find housing, you want to dedicate resources to quality service and engagement – not manual processing or troubleshooting. Technology can and should help you in that aim, always supporting and enabling a customer-first approach.
It’s time to move to an enhanced tool that enables you to allocate properties to those most at risk more fairly and efficiently.
MRI Allocations enables local authorities and registered housing providers to effectively manage housing registers, advertise homes, and allocate properties in accordance with multiple allocation policies and access unified reporting and actionable insights. Empower applicants to manage their applications online and have complete transparency of each step of the process from initial application to allocation. All functionality is underpinned by our secure, powerful platform.
The right solution for front-line officers to allocate homes to people in need
Automate Manual Processes
The solution provides a range of automated features, designed to speed up the application process – for both applicant and officer.
Enhanced Housing Register
Enables local authorities to manage their housing register online in partnership with registered providers of social housing.
Intuitive User Portal
The customer portal provides applicants with an intuitive, easy-to-use gateway to make applications and manage the entire allocation process efficiently and online.
Enhanced functionality to support you in managing your housing resister and allocating homes
Allocations Management
Flexible approach to Allocation and lettings (including direct lets, allocating to PRS, management transfers and supported housing), with the ability to make direct nominations, across all property and tenure types.
Customer Portal
Enables applicants to self-manage all aspects of their housing register journey from initial application to allocation.
Property adverts
Tailored property adverts to allow the inclusion of specific requirements, photographs, floorplans and virtual tours. Provides an advertising portal for CBL properties.
Local information automation
Automatically appends local information to property adverts– travel, health, schools and local support services
Letter templates
A suite of standard letters included, providing clients with the ability to override with their own tailored templates in accordance with their unique processes.
Take better care of the people you serve with customer-first technology
The complete solution set to support local authorities and registered housing providers to better manage their frontline services
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Allocations
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Homelessness Reduction
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Accommodation Rent Accounting
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Rough Sleeper Pathways
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Alert
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Safer Communities
Allocations
Allocations
A solution to manage your housing register online, advertise the right homes to those in need, and allocate properties in accordance with your allocation policies.
Homelessness Reduction
Homelessness Reduction
A solution to help you manage and monitor your single homeless pathways, prepare and action your Severe Weather Emergency Protocol and record Counts and Estimates.
Accommodation Rent Accounting
Accommodation Rent Accounting
A solution to reduce temporary accommodation debt through monitoring, reporting and communication of financial obligations.
Rough Sleeper Pathways
Rough Sleeper Pathways
A solution to help you manage and monitor your single homeless pathways, prepare and action your Severe Weather Emergency Protocol and record Counts and Estimates.
Alert
Alert
A tool to help you meet your Duty to Refer requirements. Alert securely and from specified public bodies and agencies to local authorities.
Safer Communities
Safer Communities
A solution to report, monitor and track anti-social behaviour, domestic abuse and other tenancy breaches.
Key facts
45+
years of experience in the Social Housing sector
280+
local authorities supported by MRI technology
310000
Housing Applications managed by MRI
We were manually allocating social housing units until we started using these modules. Housing Register and Allocations have facilitated the process and have enabled us to capture far more data on customers’ needs than had previously been possible.
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Find out more about MRI’s range of technology solutions designed specifically for social housing providers.