Streamline Referrals & Notifications
Creates efficient communication between teams and organisations, reducing delays, and improving collaboration and coordination.
Enhance Communication and Transparency
Automates status updates to the referring agency and eliminates manual check-ins, saving time and resources.
Gain Full Compliance Confidence
Meets and exceeds MHCLG, GDPR, and ISO27001 standards, instilling confidence in stakeholders and mitigating risks associated with non-compliance.
Working in partnership to support and help prevent homelessness.
Technology solutions can help local authorities and third-party organisations to support people faced with the pressure of losing their homes and satisfy government legislations around S213b Duty to Refer regulations.
MRI Alert is the number 1 online tool designed specifically to manage the s213b Duty-to-Refer process and ensure early intervention for those at risk of homelessness .
Used by more agencies and local authorities than any other system available, MRI Alert is an online tool created to specifically meet your Duty to Refer requirement by securely facilitating referrals & notifications between local authorities in England, Scotland and Wales and their wider partner agencies.
Efficient, comprehensive & compliant.
The ONLY system there is that offers the FULL RANGE of referrals and notifications by type, from the s213b to the modern slavery referral. Send, receive, track, action and audit every type of referral from one central system.
Digitise, centralise and standardise
Create, send and receive all types of referrals and notifications using pre-designed templates. Automate emails to all parties when a referral is made and rely on a central source of data for a single, transparent and consistent view of referrals information.
Collaborate and Automate
Any partner organisation can self-register for FREE with no help or implementation required. Automatic status updates keep the referring agency informed, eliminating the need for manual check-ins, saving time and resources, and improving overall efficiency.
Get everything you need to improve efficiency, gain flexibility, control and insight across your referrals process.
Referrals and notifications
Create, send and receive all types of referrals and notifications easily, both to other housing options teams and referring bodies around the country.
Self-register
Partners can self-register with no help or implementation required.
Dashboards
Intuitive dashboards and tables to help you oversee the end-to-end referrals process designed by practitioners.
Tracking & live status
Notifications and subsequent updates are seamlessly sent to all parties in the chain, with tracking and status.
Template letters
Template letters to reduce manual input, maintain compliance and provide consistent messaging.
Maintain compliance
Meets and exceeds DLUHC, GDPR and ISO27001 standards for full compliance confidence.
Take better care of the people you serve with customer-first technology
The complete solution set to support local authorities and registered housing providers to better manage their frontline services
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Allocations
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Homelessness Reduction
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Accommodation Rent Accounting
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Rough Sleeper Pathways
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Alert
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Safer Communities
Allocations
Allocations
A solution to manage your housing register online, advertise the right homes to those in need, and allocate properties in accordance with your allocation policies.
Homelessness Reduction
Homelessness Reduction
A solution to help you manage and monitor your single homeless pathways, prepare and action your Severe Weather Emergency Protocol and record Counts and Estimates.
Accommodation Rent Accounting
Accommodation Rent Accounting
A solution to reduce temporary accommodation debt through monitoring, reporting and communication of financial obligations.
Rough Sleeper Pathways
Rough Sleeper Pathways
A solution to help you manage and monitor your single homeless pathways, prepare and action your Severe Weather Emergency Protocol and record Counts and Estimates.
Alert
Alert
A tool to help you meet your Duty to Refer requirements. Alert securely and from specified public bodies and agencies to local authorities.
Safer Communities
Safer Communities
A solution to report, monitor and track anti-social behaviour, domestic abuse and other tenancy breaches.
Key facts
45+
years of experience in the Social Housing sector
280+
local authorities use MRI Alert
120000
Homelessness Referrals made via Alert
We wanted a system that would be an all-in-one solution, allowing us to administer the HRA compliantly with an integrated Housing Register and Duty to Refer module, all within the same place. The reliability is the major difference to both us and our applicants. The suite of letters is of better quality and the inbuilt checklists allow us to be confident in our decision-making.
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Find out more about MRI’s range of technology solutions designed specifically for social housing providers.