Streamline processes to boost efficiency
Automated workflows reduce manual tasks and enable you to get to a resolution for vulnerable people in your community quicker.
Leverage data to make sound decisions
Gain a single source of truth with fully integrated data. Unlock vital data insights to support strategic decision-making for more effective resource allocation.
Put the customer in control with self-serve
Provide an improved customer experience. Allowing customers to manage their applications when and how they want to and improving customer engagement and satisfaction.
Overwhelmed by administrative tasks? It’s time to streamline your processes and boost productivity!
We understand that you and your team go to work every day striving to make a difference in your communities and transform lives. However, outdated systems and manual processes stop you from prioritising support for people most at risk. Together with the ever-increasing challenges in the Social Housing sector like compliance burdens and cost of living crisis, you and your team are facing a storm of pressure.
It’s time to ease the pressure! Our Community & Housing Options suite of solutions helps Social Housing officers like you to streamline processes and boost productivity and meet regulatory requirements with ease. Moreover, we empower you to strengthen your service provisions and free your time to support people most at risk.
Black Friday Flash Sale
Exclusive discounts on Social Housing Professional services. Ends 31st Dec—don’t miss out!
Take decisive steps to enhance your community and resident support
Manage compliance efficiently
Determine the right approach across your operations to deliver the best outcome. Put controls in place to ensure your compliance obligations are met, and improve collaboration across your teams and wider services.
Ensure early intervention for people at risk
Be proactive, intervene early and make a difference sooner. Use technology to help drive automation, analyse data and drive your decisions, identifying people at risk before situations escalate.
Free your time to focus on improving outcomes
Bring increased flexibility, mobility, safety and security to communities – helping to improve the lives and experiences of those accessing your services.
UK’s most comprehensive suite of Housing Options and
Case Management software
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Allocations
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Homelessness Reduction
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Accommodation Rent Accounting
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Rough Sleeper Pathways
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Alert
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HomeSwapper
Allocations
Allocations
A solution to manage your housing register online, advertise the right homes to those in need, and allocate properties in accordance with your allocation policies.
Homelessness Reduction
Homelessness Reduction
A solution to help you manage and monitor your single homeless pathways, prepare and action your Severe Weather Emergency Protocol and record Counts and Estimates.
Accommodation Rent Accounting
Accommodation Rent Accounting
A solution to reduce temporary accommodation debt through monitoring, reporting and communication of financial obligations.
Rough Sleeper Pathways
Rough Sleeper Pathways
A solution to help you manage and monitor your single homeless pathways, prepare and action your Severe Weather Emergency Protocol and record Counts and Estimates.
Alert
Alert
A tool to help you meet your Duty to Refer requirements. Alert securely and from specified public bodies and agencies to local authorities.
HomeSwapper
HomeSwapper
HomeSwapper: The UK’s leading mutual exchange service dedicates to helping over 500,000 social housing tenants swap their homes.
SwapTracker: A connected support module provides real-time updates, automatic alerts, actions needed and secure digital forms for ongoing mutual exchanges.
Key facts
+280
authorities supported by MRI technology
+680000
Homelessness Applications managed
+310000
Housing Applications processed
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Find out more about MRI’s range of technology solutions designed specifically for social housing providers.