Voice of the Property Manager Report – US edition

Property managers are the heartbeat of multifamily communities across the nation. Changing customer demands, the adoption of technology, and different ways of working accelerated by the global pandemic have had a major impact on the industry. But how are these changes affecting property management and the way you do business?

The Voice of the Property Manager Report is based on a survey conducted by The National Apartment Association and sponsored by MRI Software. This report explores responses from more than 2,000 industry professionals in November 2022.

Gain insight into the current and future state of the property management profession across several areas:

• Workload and health – A large percentage of respondents indicated that their job negatively impacted their mental health.
• Training and development – More than half of property managers say they have received suitable training for their role, but there’s still opportunity for improvement.
• Technology – The need for increased efficiency was the driving factor for companies to explore new property management technology.
• Career paths – A significant percentage of respondents see themselves still working in property management three years from now.