Insights

Voice of the Subsidized Housing Operator


Securing a bright future for affordable and public housing providers

Affordable and public housing operators are the lifeblood of our most vulnerable communities. They serve families and seniors with a variety of economic, educational and health needs, requiring an extraordinary level of resources that typically are not available to the owners and operators.

MRI Software conducted a survey in 2024 focused on site operations staff from Public Housing Authorities and property management staff from Affordable Housing organizations. Respondents also included Housing Choice Voucher providers, asset managers, support services staff, and finance and accounting personnel.

Download the Voice of the Subsidized Housing Operator report to learn more about the unique challenges of the affordable and public housing sector and gain insights into long-term trends that underpin the future of the industry, including:

  • Job satisfaction
  • Salary satisfaction
  • Training and development 
  • Mental health and workload
  • Future of the workforce 
  • Technology satisfaction

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45000+

Clients

20.1m

Units

4.2m

Leases

400+

Partners

170+

Countries