Foster resident connections
Provide residents access to important information in one portal, enabling engagement with staff and ensuring they stay informed throughout their residency.
Maximize self-service
Give residents the ability to easily and independently handle routine tasks, freeing your team to focus on high-value, retention-driving work.
Boost resident engagement
Keep residents informed of important updates and community events while avoiding burdening your team through enhanced communications.
Simplified task completion for residents
Residents can quickly handle tasks—like payments and service requests—from one centralized place. By integrating essential functions into one portal, residents manage tasks independently, reducing the need for staff to handle routine interactions.
Maximize amenity use
Residents can discover, reserve, and manage property amenities through the portal. Convenient access to spaces like fitness centers and community rooms ensures residents maximize use of property offerings, boosting overall satisfaction and fostering a more engaging living experience.
Enhanced resident communication
Send notifications, alerts, and announcements directly through the portal, keeping residents informed and engaged. By communicating through the portal, your team can ensure important updates about events, emergencies, and property changes are always delivered.
Connecting residents with what matters most
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Intuitive homepage
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Payments
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Service requests
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Enhanced communications
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Community events
Intuitive homepage
The intuitive homepage offers quick action tiles for easy access to essential tasks like payments and service requests. A current balance banner provides real-time updates, keeping residents informed. Residents can pin important content for quick reference, reducing search time and enhancing their experience. This design empowers residents to manage tasks independently, lessening the need for staff involvement in routine activities.
Payments
Residents can easily view their current balance and understand the details behind their charges. This transparency not only simplifies the payment process but also reduces the need for your team to address inquiries about billing. By making it straightforward for residents to manage their payments, you enhance their experience while alleviating the communication burden on staff.
Service requests
Residents can easily submit service requests directly through the portal, entering all relevant details in one go. This information is sent straight to the maintenance team, equipping them with everything they need to address the issue promptly. This process eliminates the need for back-and-forth communication, allowing residents to report problems efficiently while ensuring that their requests are handled swiftly.
Enhanced communications
Enhance resident engagement through various types of notifications in the portal. Alerts appear prominently at the top of the screen for urgent updates, ensuring residents receive essential information. The notification panel highlights less urgent communications, drawing attention to new content. Announcements provide a dedicated space for community-related updates. easily reach staff for inquiries or concerns.
Community events
Strengthen community ties through the portal. The calendar feature allows you to create and share both upcoming events and important notices, keeping residents informed in one central location. A photo album showcases highlights from past events, fostering participation and connections among residents. Additionally, amenity reservations enable residents to easily view and reserve property amenities directly through the portal.