Optimize your building operations
Make sure everything runs smoothly by better managing maintenance tasks, gathering feedback for improvements, and monitoring equipment performance and health, leading to better building performance
Keep your occupants happy
Provide fast, reliable, and top tier service that prevents small problems from turning into big ones. With easy access to service requests, surveys, and ratings, you can give your occupants a great experience that keeps them satisfied.
Make your buildings safe and secure
Enhance building security with easy visitor management and access control, creating a safe and welcoming environment for everyone
Are you torn between being a visionary real estate operator and a realist?
- Lack of data and analysis to drive decisions
- Time consuming, inaccurate manual processes
- Outdated communication systems creating burn out
- Poor collaboration between systems and departments
- Inability to scale
- Over stretched budgets and resources
Key Advantages
Improve visitor experience by giving easy access to building details and amenities.
Better manage insurance documents for occupants and vendors.
Make booking spaces easier with an online calendar that simplifies shared resource management.
Keep everyone informed with two-way communication and updates.
Enhance building security by simplifying visitor management, from registration to access control.
Build a visionary operation with multiple solutions
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Tenant Requests
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Building Directory
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Certificate of Insurance
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Visitor Security
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Notify & Response
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Preventive Maintenance
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Customizable Surveys
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Property Websites
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Resource Reservation
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Tenant Handbook
Tenant Requests
Tenant Requests
Capture and monitor service requests from tenants via a mobile-friendly, branded service portal.
Building Directory
Building Directory
Give visitors easy access to tenant lists, floor plans, news, events and amenities on an interactive touchscreen.
Certificate of Insurance
Certificate of Insurance
Collect, certify, track and manage tenant and vendor COIs.
Visitor Security
Visitor Security
Manage registrations and notifications, capture visitor photos and print badges, provide mobile barcodes, activate/deactivate access cards.
Notify & Response
Notify & Response
Send targeted, two-way notifications – real-time notification and response tracking – from desktop or mobile and across multiple channels.
Preventive Maintenance
Preventive Maintenance
Establish maintenance schedules and processes, capture asset data and maintenance history, dispatch and manage work orders.
Customizable Surveys
Customizable Surveys
Create highly customizable property-specific or corporate surveys.
Property Websites
Property Websites
Establish a professional web presence, incorporating links to tenant handbooks and service portals, as well as other property information.
Resource Reservation
Resource Reservation
Provide controlled access to a common online resource calendar and coordinate support services and billing through pre-configured work orders.
Tenant Handbook
Tenant Handbook
Communicate key building information online – policies, procedures, emergency plans, and more – ensuring a single source of truth with instant access to updates.
Key facts
2.9B
SQ FT MANAGED IN NORTH AMERICA
1.2M
USERS MANAGED
11M
WORK ORDERS PROCESSED
461M
BILLABLES PROCESSED
We're 100% dedicated to realizing your vision
Some software providers serve many different sectors. We don’t. 100% of our energy, expertise and investment goes into optimizing real estate operations for owners, operators and occupiers. From the start, we’ve focused on delivering our clients’ vision for:
- Service management
- Maintenance management
- Risk mitigation
- Occupier communications
- Performance measurement
We listen, innovate and collaborate to continuously improve and adapt our software and services, ensuring we meet today’s challenges while delivering visionary solutions to meet tomorrow’s needs.
3 steps to optimize your building operations
1. Book a demo
Tell us the challenges you want to solve and we’ll show you how our software can help.
2. Get a customized solution
Select the solution(s) you need and we’ll customize and implement it for you.
3. Build a visionary operation
Optimize operations, minimize operating costs and elevate customer experience.
As a valued partner, MRI Software continually drives enhancements into its products which enables Boston Properties to provide the highest levels of customer service while improving staff productivity. The platform offers remarkable stability while its ease of use facilitates the work and collaboration of our property teams, contractors and tenants.
MRI Angus is simply the best.
Our tenants always come first...we do everything in our power to anticipate their needs and exceed their expectations. MRI Angus is technology that helps us live up to our philosophy.
We looked at all the major systems and based on how easy it is to use, selected MRI Angus for our entire Chicago area portfolio.
We selected MRI Angus because we wanted to quickly and easily implement a PM program across our portfolio of properties, including small buildings and complex larger properties.
Easy to set up, easy to use, and inexpensive to operate.
MRI Angus met our goals and exceeded our expectations. We've reduced costs and improved cash-flows with fewer headaches. The system has paid for itself.
I’m really impressed with this software. The few times I have had to use Tech Support I have always received excellent service and my issues have been resolved quickly and easily... I also appreciate hearing from you from time to time. So many seem to make the sale and then disappear.
The thing I appreciate most about our relationship with MRI Software is that it’s a true partnership. They take the time to understand what our needs are and are willing to customize their platform to fit our operations. Not many vendors are willing to do that and their flexibility with their software allows them to consistently meet our ever changing needs.
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Learn more about how our solutions for facilities management, maintenance and building operations can help manage workforces, properties and operations across all industries.