Impress residents with customer service excellence

Increase your cashflow through reliable advertising opportunities

Engage residents with an industry-proven tool

Keep your residents satisfied and in the know, now and in the future

In today’s connected age, where more and more interactions take place online, residents are demanding higher levels of service from their landlords. As a residential property manager, you need to ensure that expectations are exceeded – all while facing pressure to seek out new revenue streams. Our market-leading resident portal software enables you to improve occupancy rates, increase operating income and deliver enhanced service. It also integrates with your back-office property management and accounting solutions to deliver the highest levels of efficiency. Whether you’re an investor or manager in the Private Rented Sector or Build-to-Rent, a residential management company, a letting agent or a Housing Association, our trusted resident portal will help you create much more than just a home for your customers.

Features


Payment processing
Ensure residents can self-serve on all payment information, and link to your property management and accounting system to achieve the highest levels of data accuracy.
Resident onboarding
Collect pre-tenancy funds and use integrated electronic signature functionality to take new residents through every step of the process.
Facilities management
Utilise maintenance notification functionality to effectively deal with the number-one reason for resident dissatisfaction.
Community and building management
Send notifications about amenities and events, take registrations and payments, plus provide live local-area news and updates.
Information availability
Reduce incoming queries by providing residents with 24/7 access to tenancy documentation as well as unit and development information packs.
Add-on services
Impress your residents with amenity bookings, concierge services and parcel handling – and gain revenue by incorporating offers from local businesses.

  • Reduce vacancies

  • Self service

  • Enhance communications

  • Easier payments

  • Online community

  • Monitor engagement

  • Integration

  • Branded portals

Reduce vacancies

Reduce vacancies

Reduce your vacant units and unlock new opportunities to generate additional income.

Self service

block management

Self service

Offer a familiar, easy-to-use service for amenity bookings, parcel management, and key management.

Enhance communications

Enhance communications

Open up a consistent communication stream between landlord and resident.

Easier payments

Easier payments

Improve your tenant sign-up processes and offer easier ways for your residents to make payments.

Online community

Online community

Create an online community that epitomises today’s ‘live, work, play’ culture.

Monitor engagement

Monitor engagement

Monitor resident engagement to identify trends and influence ongoing strategy.

Integration

block management software

Integration

Integrate with property management, leasing, and accounting functionality for an end-to-end solution.

Branded portals

Branded portals

Tailor the portal to your brand, a client brand or that of the development.

An intuitive resident portal for a variety of management applications

Landlords, Developers and Operators

A powerful resident portal is the cornerstone of your engagement strategy, can encourage tenants to sign-up quicker and stay longer, and also empowers an increase in operating income.

Housing Associations

Use leading technology to deliver clarity and accuracy in self-service communication, plus achieve greater efficiency across all of your estate management processes.

Letting Agencies

Harness proven software to decrease the time to full occupancy on client developments and, if there are management requirements, you can also reduce debt issues.

Leasehold Management

Provide an advanced level of service to your leaseholders, and use the portal to keep them fully aware of latest developments within the block.

Let's Connect

Residential

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