The shift to digital-driven Facilities Management

Introduction

Historically, the success of the FM function was measured by its ability to keep things running behind the scenes. With new and urgent industry challenges bringing facilities management into the limelight, this is no longer the case.

Faced with the long-term behavioral changes driven by the COVID-19 pandemic, alongside the challenges of increased energy costs and stringent legislative requirements in the form of ESG, the role of facilities management is broader and more visible than ever before.

The shift to a digitally driven approach to facilities management is top of the agenda worldwide, and this has the potential not only to evolve and improve existing processes, but to disrupt the foundations of the way businesses manage their FM maintenance.

In this ebook, we’ll discuss the key technology trends driving this disruption, and explain what this means for the future of the FM industry.