Mobile Solutions

Effective mobile workforce management is essential for Social Housing Providers

MRI Housing Mobile’s workforce software delivers better customer service and builds efficiency in your processes, reducing workload duplication by instantly updating your back-office systems. Our Mobile solution can assist your field-based workforce with access to information anywhere, anytime and on any device. This means your Asset and Tenancy Management staff can work more flexibly in the field, when visiting tenants and housing communities.

Our mobile solutions have been developed to allow your customer facing teams to not only work remotely but gain access to all the information contained in your existing back-office systems. This is thanks to API integrations. Your teams can complete field-based tasks in real time and securely connect to the office without the need for any third-party software.

Our most recent version offers greater flexibility and configuration, with dedicated task screens and custom actions and workflows. The mobile solution is also enhanced by a new browser based front-end.

The Housing Mobile app will allow you to mobilise any system to a tablet or smart phone. The solution supports on-line and off-line working and will provide your field-based teams with all of the information they need at their fingertips.

Mobile Solutions

The Housing Mobile app consists of several modules and functionality including:

  • Electronic Document Management

  • SharePoint

  • Drag and drop from creation

  • Secure network shares

  • Photo and Video capture

  • CRM module

Features

Reduces workload duplication

By instantly updating information to back-office systems.

Work flexibly when visiting residents in your communities

With access to information anywhere, anytime and on any device.

Mobilises back-office systems

For use in the field, thanks to API integrations.

Customer Self Service

Advantages

  • Mobile staff applications include Document Management and CRM modules, plus functionality like Secure Network Share, Media Capture and Forms – all from any smartphone or tablet device.

  • Customisable home screens and action menus.

  • Staff do not need to re-enter data when back in the office, its all taken care of remotely.

  • Easier access to search and offline options.

  • Screens designed specifically for your purpose, with display options relevant to you.

  • Create mandatory & optional forms to support tenant-engagement in the field.

Let's Connect

Social Housing

Find out more about MRI’s range of technology solutions designed specifically for social housing providers.

Existing clients please contact support here.

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