News, views and industry trends
The role of AI in facilities management: an overview
With the advent of Internet of Things (IoT) sensors and the increasing availability of real-time data, AI is playing an increasingly important role in FM. IoT sensors allow facilities teams to maintain a comprehensive view of their assets, occupancy …
Sensor-based facilities management vs. a calendar-based approach
Traditional facilities management best practice relies heavily on effective scheduling, providing maintenance services at agreed intervals to meet a service level agreement. However, with the increasing uptake of Internet of Things (IoT) sensors and …
8 important facility management KPIs
This post will teach you about some of the top facility management KPIs (key performance indicators) you should track to increase business efficiency. As a facilities manager, keeping track of these metrics can help you monitor and improve your facil…
How to drive efficiencies across the retail estate in 2024 and beyond
The retail landscape is a challenging environment globally, marked by the rising of costs for goods, inflation, energy, and labour. It’s vital, now more than ever, for retailers to base their decisions on data, and to take proactive measures rather t…
What are hard services in facilities management?
In this post, we explore the pivotal role of hard services in facilities management, a key component in maintaining the infrastructure and operational integrity of properties. Understanding what hard services in facilities management are, from heatin…
What are soft services in facilities management?
In this article we explore what soft services in facilities management entail, focusing on the aspects that enhance the day-to-day experience within a building. Soft services include such things as cleaning, security and landscaping, all of which pla…
5 questions FM service providers must ask before investing in a CAFM system
In the fast-paced world of facilities management, staying ahead of the curve is essential for service providers to maintain a competitive edge. With the rise of technology and automation, investing in a Computer-Aided Facility Management (CAFM) syste…
Maintenance management strategies: The 4 main types & when to use them
There are 4 key types of maintenance management strategies including run-to-failure maintenance, preventive maintenance, predictive maintenance, and reliability-centered maintenance. These maintenance management strategies can be used together, or in…